How do I stop these sales calls?
I HAVE had enough of representatives of companies ringing me trying to sell kitchens, double glazing or a mobile phone contract. Is there anything I can do to stop these unwelcome calls?
YES, there are a number of things that you can do to stop this type of call, known as live marketing calls. You can contact the company itself and ask for your number to be taken off its database.
Alternatively you can register with the Telephone Preference Service (TPS), a free service run by the Direct Marketing Association. Once registered with the TPS, the number(s) provided by you is added to an official list of numbers that all UK organisations (including charities, voluntary organisations and political parties) are prohibited from calling for sales and marketing purposes. This takes 28 days to come into effect.
If you would like to register, contact the TPS at: Telephone Preference Service, DMA House, 70 Margaret Street, London W1W 8SS, or call 0845 070 0707. The website can be found at www.tpsonline.org.uk.
There is more information about stopping other sorts of nuisance calls on the Citizens Advice website www.adviceguide.org.uk
Ofcom, the telecoms industry regulator, recently launched a guide about what to do if you get nuisance phone calls, faxes, text messages and email, and if you get silent, scam or abusive calls.
The guide includes what you can do if someone rings to sell you something and you want to stop the calls.
It also explains you can complain to the Information Commissioner if you keep getting recorded messages from organisations asking about claims for personal injury and services from debt management companies.