Not just windows, but top notch doors and conservatories too
CR Windows is one of only a handful of manufacturers in the UK to hold four coveted British Standard Kitemarks and its products are licensed under the police-approved Secured by Design scheme.
The Bristol-based company shares these prestigious accolades with only seven other window companies in the UK, out of a total of more than 1,800. CR Windows is the only company in the South West –and for a 110 mile radius – to hold all these awards.
"Achieving all four British Standard Kitemarks along with Secured by Design and a BFRC energy rating, demonstrates our commitment to remain the leading window, door and conservatory manufacturer and installer in the region," says Sales Director, Mark Brown.
"An increasing number of customers associate the Kitemark with a symbol of quality, which means they have complete piece of mind when buying from us."
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Mark continues: "The product range that we now manufacture and install is second to none. Whether it is a new front composite door, a new conservatory or replacement box sash windows, we are able to provide free and expert advice to our customers to ensure we match their requirements and ideas."
All quotations are free and the sales advisors are on hand to meet customers in the showroom or at their home to discuss requirements and provide a quotation.
CR Windows aims to provide a "no pressure environment" in which options are discussed and a price is provided. Staff will not "chase" their customers for an order.
Mark says: "It is our company ethos to let the customer decide whether or not to proceed and this has proven to be a very good method, as our past and existing customers testify.
"Recommendations are of the utmost importance to us at CR Windows and it comes as no surprise that personal recommendations are responsible for a large percentage of our sales.
"We have a large portfolio of customers' letters and emails thanking us and our installers for the work we have carried out, and these are circulated throughout the company as we believe everyone has a had a part to play in all installations."
Customers who enquire about conservatories will receive advice on the type of conservatory and its design, while experts from CR Windows can also help with the planning application.
The company's builders, working with a surveyor, will see through the entire build, from the first spade in the ground right through to the plastering, electrics and finishing touches. CR Windows and its highly skilled workforce of builders, electricians, tilers and carpenters will take care of everything. In addition, sales advisors can provide ideas and designs to ensure customers benefit from their conservatory all year round, so it becomes a bright and useful room for all seasons.
CR Windows' new slimline bifolding doors are proving to be extremely popular, whether they are required to divide a room, replace existing windows, patio or French doors.
As always, the company endeavours to provide a complete service, from initial discussion and site visit, through to a survey and installation.
All CR Windows' products do, of course, adhere to the stringent requirements of the Kitemark standards and are covered by a comprehensive 10-year guarantee.
At the forefront of CR Windows business strategy is a commitment to making its own products. The factory staff have developed a wealth of knowledge and expertise in this field and this is what enables the company to produce and install consistently high quality windows, doors and conservatories.
All of the company's installers are trained to the British Standard Institute (BSi) standards and are audited by BSi to confirm that these standards are being maintained.
CR Windows employs more than 60 local staff comprising 13 installation teams, three service engineers, and a surveyor along with factory and office staff, who all work together as one, cohesive team.
This year is the company's 35th year of continuous trading and it is also celebrating the fact that four employees have been working at CR Windows for more than 30 years!
They are Jim Cowell (service engineer); Dan Kitchen (conservatory installer); Dean Lancaster (production director), and Barry Whitelock (Senior Fabricator).
Mark says: "To have employees who have worked at the same company for more than 30 years each is something of a rarity today, and it just shows the type of company that CR Windows is.
"We are very proud that this is a 'local' company which manufactures and installs its own goods –a rarity these days. We believe that we manufacture and install to the highest standard and provide the most secure products on the market."
Showroom: Unit 6, Bridge Road, Kingswood, Bristol BS15 4TA 0117 9061180 www.crwindows.co.uk