Most carers are compassionate
RE the BBC's Panorama programme shown on April 23.
Like anyone else watching the Panorama programme detailing the abuse imposed at the London care home, I was horrified and saddened. It was the sheer indifference of the five members of staff which was so shocking; the poor resident was treated like a sack of potatoes with no interaction or evidence of care. Whilst it is vital such actions are hilighted and dealt with in the strictest of ways, it does cast a very negative light on the care industry.
My own experience of over 40 years is that the vast majority of staff are compassionate and loving and do everything possible to do the very best they can, every day, in order to enhance people's lives. I only wish that we could see more stories of the people working in care who go that 'extra mile' every day to ensure that individuals receive the very best care that they can.
Brunelcare is a Bristol-based charity which provides housing, care and support for older people, either in their own homes or in our care homes. We have been in existence for 70 years and in that time built an incredible reputation for the care offered.
Save up to 20% on your flat roof this May with this voucher.
Learn how a GRP Roof can benefit your house today!
Call our adviser's for a free quote today
0800 644 6323
Terms: Terms & Conditions Apply.
Contact: 0800 6446323
Valid until: Tuesday, May 28 2013
That reputation is only as good as our staff and our philosophy is to recruit effectively to ensure we employ the most suitable people. Everybody who applies to Brunelcare has a psychometric test as well as an ''episodic'' interview which finds out how they behave in a range of situations, providing a good insight into their personality and suitability. Added to this a five-day induction for carers before they attend their workplace and ongoing training we do recognise the importance of well-prepared, well-trained staff.
I believe that anyone who comes into contact with our staff will recognise that they are kind and caring people with a true passion for the work they do.