Sub-Prime loan company Shopacheck issues warning to it’s customers and staff
It is understood that personal records of around 1.4 million Shopacheck customers have gone missing from the companies head office in Batley, West Yorkshire. Sources said that the customer data understood to contain customer names, addresses, date of birth and other personal information was on two IT back up storage tapes that have gone missing.
Cattles Group, the owners of Shopacheck have said that they are unsure how the tapes went missing but could not rule out the possibility of them being stolen. The company has already notified the police as well as the Financial Services Authority (FSA) and the Information Commissioner. Shopacheck customers have also been notified of the situation and have been given advice on precautionary action to protect them from possible identity theft.
Not just Shopacheck customers are at risk of identity theft following the incident as the tapes also contained personal information of staff employed by the company. It is understood that the tapes went missing sometime before Christmas, but could have been as early as November. In a letter sent to customers Managing Director Mark Bardsley said "We have no evidence that the information has fallen into the wrong hands or been used maliciously.
However, we cannot rule out the risk that the data has been or may be accessed and so must warn you that there is the potential for your personal information to be misused."
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In a statement issued by the Information Commissioners Office (ICO) the ICO said "We have recently been informed of a data breach involving Welcome Financial Services Limited including its business Shopacheck. We believe they are taking steps to inform those affected. We will be making enquiries into the circumstances of the apparent breach of the Data Protection Act before deciding what action, if any, needs to be taken".
The company has since set up a free customer helpline for anyone concerned you can contact them on 0800 8406 563.
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