Shops in Bristol asked to open toilets to the public

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Friday, February 17, 2012
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OWNERS of cafes, restaurants, pubs and shops have been asked to make toilets freely available to people who are not paying customers.

Letters have been sent out to 150 business owners across Bristol asking if they would like to register private loos in their premises as public conveniences.

Companies including Tesco, Asda, JD Wetherspoon and McDonald's have already signed up to the city council's Community Toilet Scheme – and the authority wants more firms to join.

But a coffee shop boss has criticised the idea, claiming that joining the scheme would leave his business out of pocket.

Hamid Parast, who owns the Havana Coffee cafes in Cotham and Clifton Village, has accused the council of asking business owners to become "free toilet attendants" and has questioned whether the authority "lives in the real world".

He said: "What do we get in return? We will be listed in the council's website as a place that non-customers can use our toilet for free.

"First they (the council) sell all the public toilets freehold, for as little as £3,000, and now they want us to become free toilet attendants."

Mr Parast said businesses would not receive a business rates discount by joining the scheme and may incur higher water and electricity bills.

He said: "If you add the cost of lighting, water and toilet paper, as well as unblocking and cleaning the toilets, it doesn't help small businesses in any shape and form.

"Thanks for the offer but our facility is for our paying customers only. I suggest the council builds some public toilets from the huge amount of business rates money it collects."

Alex Russo, owner of Ciao Italia in East Street, Bedminster, has not received a letter from the council about the scheme but says he does not allow people to use his toilets if they are not dining at his restaurant.

Mr Russo said: "I put up a sign up saying the facilities were for customers' use only because it was getting like a public toilet – it's not good for business. But if there was a mother and baby who needed to use the toilet, of course I would let them in.

"It's OK for pubs to allow members of the public in to use the toilets, but it's not right for restaurants."

In its letter to business owners, the council says it wants to make more clean, safe and accessible toilets available to the public.

It says those who joined the scheme would benefit from free advertising on the council website and in the tourist information centre.

The letter says: "Bristol residents and tourists alike will have another good reason to come into your business with the potential to spend whilst they are there. It's a great way of showing community involvement as well as potentially boosting business."

Other companies to have joined the scheme include the Toby Carvery in Henbury, Waitrose in Henleaze, Burger King in Eastville, Sainsbury's in Ashton and St Philip's Causeway, the Hen and Chicken pub in Southville, the Yeoman pub in Whitchurch and the Shield and Dagger pub in Whitchurch.

Julian Sarsby, owner of the Hen and Chicken in North Street, said he was happy for his venue to be part the council scheme.

He said: "I could only see a benefit to it. We've got plenty of facilities – including disabled toilets and baby changing facilities – and there's no cost associated with it. If someone buys a coffee here because they've been in to use the loo it can only be a plus. We are all desperate for the loo at some point."

Sean Donnelly, landlord of the Three Lions pub in West Street, Bedminster, said he allowed non-customers to use the toilets at his pub.

He said: "We have a couple of people a day coming in because there's nowhere else to go. We haven't had a letter from the council but I wouldn't have a problem signing up. There are not many public toilets anymore."

City council spokeswoman Vicky O'Loughlin said the authority was not aiming to expand the Community Toilet Scheme to cover any loss of public WCs.

She said: "This community toilet scheme, which is also used in other parts of the UK, has been run to provide more toilets for public use in addition to council-run facilities.

"For some years, more than 20 businesses from different parts of the city have been happy to take part in the scheme as a gesture of goodwill to the public and because it brings in potential customers.

"No council toilets have been closed, but this scheme expands facilities for residents when they are out and about and can help some older people feel more confident getting out and about.

"The latest letter is to offer other businesses the opportunity to join the scheme if they wish to. It is entirely voluntary."

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48 Comments

  • Profile image for Havana Coffee

    by Havana Coffee

    Wednesday, February 22 2012, 7:31PM

    “guys can you send me the address of the WC that have been closed or sold in you areas please
    thanks,”

  • Profile image for bristolMAZE

    by bristolMAZE

    Friday, February 17 2012, 8:52PM

    “They are also considering asking Big Issue Sellers to start selling loo roll as it would be not be fair for the cafes to pay for additional cost in andrex '

    "BIG TISSUE anyone " !!!”

  • Profile image for Smeegle

    by Smeegle

    Friday, February 17 2012, 5:13PM

    “Does Maccy D's still have UV lights to discourage intravenous drug users from trying to get a hit in their toilets?? They always used to freak me out as a kid.”

  • Profile image for morepower55

    by morepower55

    Friday, February 17 2012, 5:13PM

    “looking through all your comments even mine i think the best one is if you have to go
    go into the shop use the loo and buy something . that keeps everyone happy
    the shopkeeper ,health and safty, even the lawyers ..”

  • Profile image for morepower55

    by morepower55

    Friday, February 17 2012, 5:06PM

    “what happened to the loos in crow lane gone still fenced up 2 years on
    when you have crohns and colitis you can't wait you have to go.
    not i must look on the council map for toilet that i'm not going to make xxx”

  • Profile image for waynefgriffin

    by waynefgriffin

    Friday, February 17 2012, 5:06PM

    “Is this council run by a load of pee brains. I'ld flush this lot out come election time”

  • Profile image for FishpondsMan

    by FishpondsMan

    Friday, February 17 2012, 4:56PM

    “Re by Elsewhereman

    Footfall an estimated number with your finger in the air??? maybe on a market stall or similar.

    My guess is you probably don't run your own business or have ever had to deal with commercial insurers.”

  • Profile image for morepower55

    by morepower55

    Friday, February 17 2012, 4:13PM

    “what if a person was carrying a special card that they need to use the toilet
    witch you can get from the crohns and colitis society would any shopkeeper
    have a change of heart for the needy”

  • Profile image for CllrJonRogers

    by CllrJonRogers

    Friday, February 17 2012, 4:12PM

    “Ooops, email address in my email is wrong...

    "They can email the council team on customer.services@bristol.gov.uk or phone on 0117 922 2100. You can also see an updated list of local community toilets at http://tinyurl.com/7evew8z"

  • Profile image for CllrJonRogers

    by CllrJonRogers

    Friday, February 17 2012, 4:00PM

    “Dear Sir

    This community toilet scheme already works well in Bristol and many other community supportive towns and cities in the UK. The Council provides and directly funds 33 public toilets in the city and there are no plans to close any of them. The last closed 3 or 4 years ago, certainly before my time in Cabinet.

    The latest Bristol City Council "community toilet scheme" booklet lists and maps 90 toilets across the city.

    Our ambition is to increase that number significantly, and your readers can help. It is of course a voluntary scheme, but my experience is that most places with a publicly accessible toilets have no objections to making the toilets available to the general public. In fact, many already do!

    In Ashley ward, there is currently only one public toilet in the booklet, the male urinal in Mina Road Park, St Werburghs. The nearest community toilets named in the bookley and on the website are currently Tesco and Burger King in Eastgate Centre, Eastville and the toilets in St Andrews Park.

    I asked politely at Childrens Scrapstore and Better Food Company in St Werburghs and Boston Tea Party in Montpelier if I could use their toilets. All were fine, without purchases, and all have agreed to appear in the booklet in the future.

    I also had no difficulty visiting the toilets at Montpelier Health Centre. I am awaiting a call back from them to see if they would like to join the many GP surgeries that already appear in the booklet.

    So, why not see if your local cafes, surgeries, libraries and supermarkets would take part?

    They can email the council team on customerservices@bristol.gov.uk or phone on 0117 922 2100. You can also see an updated list of local community toilets at http://tinyurl.com/7evew8z

    Steve Lefevre did a short piece on BBC Radio Bristol this morning. It is about 1 hr 52 minutes into the programme if you want to listen. http://tinyurl.com/8yfqzrt

    Best wishes

    Jon Rogers, Exec Member for Care and Health and Ashley ward Lib Dem Councillor”

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