Health watchdog's warning for Henleaze care home
A HEALTH regulator has issued a warning to a Henleaze care home over concerns about standards of care and the welfare of residents.
Ashbourne House Care Homes Limited has been ordered to make urgent improvements by the Care Quality Commission following a surprise visit by the regulator to Ashbourne House in April, which was made in response to concerns raised about the service.
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Ian Biggs
The care home is registered to provide care for up to 17 people but inspectors who visited on April 25 found that it was failing to comply with government regulations covering the care and welfare of residents, recruitment of staff, support of staff and the monitoring of standards.
They found no evidence that the home had carried out an assessment of each resident's individual needs and that care plans did not fully reflect people's needs.
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Inspectors felt recruitment procedures for staff at the home were ineffective and that suitable arrangements were not in place to ensure that staff were supported to deliver care safely and to an appropriate standard through appropriate training and supervision.
They also felt that systems to identify, assess and manage risks to people were ineffective. An analysis of incidents that have the potential to cause harm had not been undertaken, and the systems in place to protect people from unsafe or inappropriate care were not being operated effectively.
Ian Biggs, deputy director of CQC in the South, said: "The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant and this cannot be allowed to continue.
"This warning sends a clear and public message that Ashbourne House Care Homes Ltd needs to address these issues as a matter of urgency or face serious consequences. We note that the provider has said that it will take action. Our inspectors will keep Ashbourne House under review, working closely with Bristol City Council to ensure that people are not at undue risk of harm.
"We will return in the near future and if we find that this nursing home is not making the required progress we won't hesitate to use our legal powers to protect the people who use the service."
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