Costa Coffee criticised for ‘trade-and-be-damned’ tactic on Gloucester Road, Bristol
BRISTOL Civic Society has criticised a branch of Costa Coffee opening in Gloucester Road despite losing a bid for planning permission.
Stephen Wickham, the society’s chairman, said: “The tactic adopted by Costa appears to be one of trade and be damned. With a high-margin product like wet coffee that must be very tempting.
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Costa Coffee on Gloucester Road, Bristol
“There appears to be evidence that they do this nationwide. Their activity in Bristol is therefore unsurprising.
“But is it responsible? We fear not. Costa is in the news for all the wrong reasons, but is it just free advertising? They may think so.
“The consequences of ignoring due process are not very severe, and the opportunity to muscle in on the pitch of other local traders is wide open.”
The Evening Post reported last month that the Gloucester Road branch, run by franchisees Stuart and Lynn Montgomery of Westbury-on-Trym, had opened in a former newsagent’s shop despite only having permission for retail use with a maximum of four chairs, one table and no public toilets.
The branch has been served with an enforcement notice although this will not be considered until the outcome of a planning appeal is known.
An enforcement notice has also been served on another Costa Coffee branch run by Mr and Mrs Montgomery in Whiteladies Road for not having the correct planning consent.
Costa’s managing director John Derkach said in a reply to a letter by Bristol West Lib Dem MP Stephen Williams that the firm had no intention to flout the law.
He said South West Coffee Ltd, a franchisee of Costa, had “commenced the planning process in good faith” and consulted with the council “at every step”.
Mr Wickham said: “Most single-branch local shops have a nail-biting first year discovering if their investment business model really works in the locality after incurring full fit-out costs. Too many fold at 13 months as a result of getting that wrong.”
He said national micro-supermarkets and massage parlour owners both sometimes appeared to adopt the ambush-opening tactic to bring in turnover while the planning process is sorted out.
He said: “The former may expect to achieve a minor advertising-based planning permission within the first two quarters of trading and the latter to be closed through enforcement within four quarters, but healthy profits are made by both in the meantime.”
Residents and business owners in Gloucester Road handed in a 3,000-name petition to the council in September before planning permission was turned down, despite a recommendation for approval by planning officers.







24 Comments
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by John_Name
Wednesday, December 14 2011, 10:00AM
“@bristolgeoff
I understand that the Council has already served Costa with some kind of enforcement order, but legally they're allowed to carry on trading until their appeal against the planning refusal is heard.
Also, the councillors who voted against Costa did so against the advice of their own planning officers. This very likely indicates that they had no good grounds for refusing Costa's application. Personally, I think they were just grandstanding for the vocal minority whilst neglecting their duty to their wider electorate. Ultimately, it's quite likely that Costa will win their appeal, and the legal costs generated by the councillors' populist theatrics will fall upon the poor bloody council tax-payer.”
by Redrocky
Wednesday, December 14 2011, 8:25AM
“The council has no backbone - heard that before!”
by John_Name
Wednesday, December 14 2011, 12:44AM
“It may be an embarrassed person removing their own posts”
by qunfud
Tuesday, December 13 2011, 9:06PM
“Is there a problem with the site? A large block of posts seems to have disppeared...”
by John_Name
Tuesday, December 13 2011, 8:24PM
“Good point! Negation doesn't commute with "recommend that".”
by qunfud
Tuesday, December 13 2011, 7:16PM
“@John_Name
"I think shortie might be utilising the cut-up and fold-in prose technique pioneered by William Burroughs in novels such as The Naked Lunch, which it is not my recommendation that you read."
Ah, but do you recommend that I don't read it?”
by John_Name
Tuesday, December 13 2011, 4:59PM
“@qunfud
I think shortie might be utilising the cut-up and fold-in prose technique pioneered by William Burroughs in novels such as The Naked Lunch, which it is not my recommendation that you read.”
by Dr_Kennedy
Tuesday, December 13 2011, 4:52PM
“At least it's not another "charity" shop!”
by Trucks79
Tuesday, December 13 2011, 4:32PM
“I am sure that no company would set up shop in a location unless they were sure that the ccustomers would come. Costa units all over the place are doing very well so whilst they have a demand they will continue providing a service.”
by Charlespk
Tuesday, December 13 2011, 4:11PM
“@Peaceman99
No; I simply have an interest in keeping all our High Street premises occupied with viable businesses. . We already have enough people who spend their entire lives trying to cause problems for them, their landlords or their customers.”