Bristol PPI claims company Tucan Claims goes into administration
A COMPANY which specialised in processing so-called PPI compensation claims has gone out of business with the loss of around a dozen jobs.
Tucan Claims, which was based in Aztec West in South Gloucestershire, has gone into administration leaving a question mark over the claims of hundreds of people.
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Credit cards
The firm, which charged its customers £250 to process the claims, was already being investigated by Trading Standards following hundreds of complaints.
Thousands of people have been able to claim compensation after being miss-sold Payment Protection Insurance on loans and credit cards.
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And Tucan Claims was contacting customers and offering to claim the compensation for them in return for an up-front fee. Many customers complained of not receiving any compensation even though they had paid the charge of £250.
Hundreds of other customers have been left worried that they will not get their cash back now the firm has gone into administration.
success.
John Cullen, of Harris Lipman accountants, has been appointed administrator and will oversee the company’s affairs.
He said: “Issues with its payment service providers have left Tucan Claims in the position of having to appoint administrators.”
“My role now is to review the firm’s financial position and establish which of its clients are likely to get back the deposits they were required to pay upfront together with investigating the circumstances surrounding the failure of the company.
“If you are a client of Tucan Claims, and require a refund of your initial fee, you may be able to obtain your refund by making a chargeback via your card issuer.
“You should contact your card issuer directly and request that a chargeback be processed.”
The Ministry of Justice has also written to Tucan Claims’ customers giving them the same advice and adding that they should contact the administrators to register as creditors.
More than 1,000 people have complained to Trading Standards in South Gloucestershire about Tucan Claims in the past 12 months.
Comments
by Barnum42
Thursday, June 14 2012, 12:22PM
“So now I'm going to be bombarded with spam texts saying "have you lost money to companies claiming to claim miss-sold PPI, get us to claim back the money they claimed from you claiming they'd claim back your miss-claimed money. Text STOP to make sure we sell your number to other criminal companies"”
by katachua
Thursday, June 14 2012, 12:16PM
“@roly12345
"Anyone dealing with this bunch of shysters and found themselves out of pocket can engage me to help recover their losses.
Please send £100 in twenty pound notes to
Iron Pyrite Investments
Nigerian Internet Scam Buildings
Cayman Islands Close
South Sea Bubble
Cubic Zirconium
Greece."
Roly, Roly! How many times do I have to tell you that these scams, I mean opportunities, should be advertised in CAPITALS.”
by katachua
Thursday, June 14 2012, 11:10AM
“Why has the BP repeated this story? Don't they even know what they have written?”
by AndrewGled
Thursday, June 14 2012, 1:43AM
“I'm still under the impression that most customers that were mis-sold this PPI still don't know whether or not they were paying it and if so the fact that they don't understand how simplistic it is to reclaim PPI themselves without going through these stupidly high cost "claims management companies".
I found out recently that there are even letter templates for customers to send to their bank thus saving time have a look it's worth checking out: http://tinyurl.com/ca25rca”
by roly12345
Thursday, June 14 2012, 12:56AM
“Anyone dealing with this bunch of shysters and found themselves out of pocket can engage me to help recover their losses.
Please send £100 in twenty pound notes to
Iron Pyrite Investments
Nigerian Internet Scam Buildings
Cayman Islands Close
South Sea Bubble
Cubic Zirconium
Greece.”
by katachua
Wednesday, June 13 2012, 5:24PM
“Probably wasted all their capital cold-calling people at inconvenient times and witholding their number. Scum!”
by Arjimlad
Wednesday, June 13 2012, 4:44PM
“How ironic that this company's clients are being advised to claim back monies lost to Tucan from their banks via the credit cards used to pay their fees...”
by RobBradStoke
Wednesday, June 13 2012, 3:56PM
“The best description of these type of companies is "parasite".
Always make a claim direct to the company who sold you the PPI as they are duty bound to investigate (and being watched by the regulators) & no fees will then be taken from your compensation by a claims company.”
by allananlyn
Wednesday, June 13 2012, 2:45PM
“these companies are a rip off,,,,, i get phone calls from these companies 5 times a day,,,, good riddance to bad rubish”
by TheLastFred
Wednesday, June 13 2012, 1:05PM
“You don't need a claim company to claim back mis-sold PPI. You can do it yourself with a bit of effort and not pay a penny in fees.
These claims companies are basically a nuisance cold calling people and sending unsolicited texts. Good riddance to this one.
It is interesting that they were given 5 weeks to refund some of the fees paid and chose to enter administration the day before the deadline expired. No doubt they will spring up under a new name and continue to fleece people stupid enough to sign up with them.”