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Ambulance service urges people to avoid non-emergency calls during wintry spell

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Thursday, January 17, 2013
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LouisEmanuel

WITH snow and icy weather forecast for the region over the next few days, Great Western Ambulance Service (GWAS) is urging the public to consider other ways of receiving health care.

GWAS executive officer Neil Le Chevalier said the service was committed to deal with all emergencies but asked less urgent callers to think about an alternative.

  1. GWAS issued advice during the icy spell

    GWAS issued advice during the icy spell

He said: "Our commitment remains that everyone who dials 999 with a medical emergency receives the right care in the right place at the right time. We have well-tested contingency plans in place to ensure that all patients needing face-to-face treatment from our clinicians continues to receive it.

"We have our own 4x4 vehicles that will be available to respond to emergencies in potentially difficult locations, and we also enjoy valuable and welcome support from volunteer 4x4 groups who are on standby to offer us further assistance.

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"People suffering those life-threatening conditions should continue to dial 999. However, for less serious conditions, we would urge people to think if they could receive the help they need elsewhere. This is probably better for them and helps us to reach those most in need of our clinical care."

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